The error "Error:100 Error loading library: CRPE32.DLL" is caused by the application attempting to load the Crystal Reporting components only to find that they're either not installed or not registered. If they are installed then this issue could be caused by another application which also uses the Crystal Reporting components causing a conflict with the components required for your Isys product to generate reports.
To resolve your issue you can just re-download and install the Crystal Reports DLL installer from our website. The address is:
You may be asked if you wish to 'Save or Run' the file, please choose SAVE, and pick an easy to find location, such as your desktop.
Once downloaded, right click the file and choose Properties. If you see a security warning message at the bottom of the tab click the button labelled 'Unblock', then click Ok.
Then double click the download file to install the Crystal components.
Once installed, please retry your task in the Gatehouse software, and let us know if there is still a problem.
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